Insurance & Payment

We are in network with the insurance plans listed below:

  • Oregon Health Plan- Care Oregon/HealthShare

  • Oregon Health Plan- Trillium Community Health

  • Oregon Health Plan- Open Card

  • Kaiser Permanente of the NW

  • Aetna

  • Regence BlueCross Blue Shield/Anthem

  • Moda

  • PacificSource (commercial plans only, not OHP PacificSource Community Solutions)

  • HealthAdvocate EAP

Please note, while we are able to check benefits and your insurance, it is your responsibility to understand your coverage and benefits, as you are responsible for any unpaid balance after insurance processes claims.

 
You have the right to receive a “Good Faith Estimate” explaining how much your therapy will cost.

Under a new law, mental health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for their services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency services.

  • You may ask Roots Therapy NW to give you a Good Faith Estimate in writing at least 1 business day before your service. You can also ask your therapist for a Good Faith Estimate before you schedule a service.​​

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.